Reservation Eligibility

Reservation Conditions

Online eligibility, child ages, full payment, operational approval and tour-day checks.

Version: 2026-09-25-child-through-17

Online eligibility

Online requests may be reviewed against current capacity, total party size and the daily operation plan. Team approval is required before payment for requests that need operational review.
The date, guest count and current capacity are checked before payment is enabled.

Guests aged 0, 1, 2 and 3 travel free of charge.
For online bookings, ages 4–17 pay half fare; ages 18+ pay full fare. Every guest occupies capacity.
Age details must be accurate and may be verified on the tour day.
Guests under 18 must remain under the supervision of a parent or authorized adult throughout the tour. Free-age eligibility is assessed on the tour date; identity data not needed for the reservation is not requested from children.

For eligible near-date online reservations, the full reservation total is collected.
Operational approval follows verification of card or bank-transfer payment.
The reservation becomes final when both full payment and operational approval are complete.

The declared guest and age distribution may be checked on the tour day. Materially incorrect information may require a price adjustment, operational review or refusal of boarding.
Boarding opens at 09:00. Guests must be seated on board by 10:30. Boarding is impossible once the boat departs at 10:30. Traffic does not extend the final boarding time.
The captain may change the route, stop order and durations for weather, sea, safety or authority decisions. A material failure to provide the tour is assessed separately from a route-order change.