Legal Centre

Legal Information

Access reservation, payment, privacy, cookie, cancellation/refund and distance-service information in one place.

Service Provider

Commercial Information

Seller, contact, registration, POS merchant and invoice issuer details.

Online Reservation

Transaction Guide

Reservation, error correction, payment and document-access steps.

Service Terms

Reservation Conditions

Eligibility, guest, operational and tour-day conditions.

Before Payment

Pre-Information Form

Service, total price, payment and performance information before checkout.

Distance Service

Distance Service Agreement

Agreement for the date-specific tour service formed online.

Reservation Protection

Cancellation and Refund Conditions

Customer and operator cancellation, change and refund conditions.

Secure Payment

Payment and Security

Card, bank-transfer and payment-verification approach.

Personal Data

Personal Data Notice

Data controller, processing activities, legal bases and data-subject rights.

Privacy

Privacy Policy

Data use in reservation, communication and technical-security processes.

Preferences

Cookie Policy

Necessary, analytics and advertising technologies and preference controls.